Stop Taking Orders by Phone.
Your Buyers Don't Want To Call Either.
Give your buyers access to a self-serve B2B customer portal - customized with your products, pricing, and branding - on desktop or mobile.
Not a Generic Storefront.
Built for Industries Where Orders Are Complex.
Regulated verticals. Complex catalogs. Compliance requirements. Orderwerks was designed for the industries where getting an order wrong has real consequences.
Wine & Spirits
Learn moreFirearms
Learn moreTobacco
Learn moreWholesale Distribution
Learn moreManufacturing
Learn moreCompliance reporting, license verification, and restricted item controls built in. Not afterthoughts - core features.
Your Order Desk Deserves Better Than This
- Buyers calling and emailing to place routine reorders
- Your team spends hours processing orders that customers could place themselves. Meanwhile, the phone keeps ringing.
- No visibility into what customers are ordering
- Orders come in via email, phone, text, and fax. Reconciling them is a full-time job nobody signed up for.
- Pricing disputes after the fact
- Customers see one price, your system has another. Every discrepancy costs time, margin, and trust.
- Competitors already offer self-service
- Your buyers are comparing your phone/email ordering process to competitors who let them log in and order in 2 minutes.
Self-Service Excellence
Everything your customers need to order efficiently
- Customer-Specific Catalogs
Show only the products each customer can buy. Set custom pricing, minimum quantities, and available options per customer.
- 24/7 Order Access
Customers can place orders anytime, check order status, and track shipments without calling your team.
- Approval Workflows
Set up multi-level approval chains. Route orders based on amount, product type, or custom rules. Keep everyone informed automatically.
- Credit Limits & Terms
Manage credit limits and payment terms per customer. Accept multiple payment methods including PO, credit card, and ACH.
- Quick Reorder
Customers can reorder from past purchases with one click. Save favorites and create order templates for recurring needs.
- Real-Time Inventory
Show accurate stock levels and expected delivery dates. Prevent overselling and set customer expectations correctly.
Benefits for your business
- Scale without adding headcount.
- Handle more orders with the same team when customers self-serve through the portal.
- Get paid faster.
- Automated order-to-invoice workflows mean less time chasing payments and better cash flow.
- Strengthen customer relationships.
- Give your sales team time back to build relationships instead of taking routine reorders.
Benefits for your customers
- Order anytime, anywhere.
- No more waiting for business hours or playing phone tag. Order when it's convenient.
- See their specific pricing.
- No surprises. Customers see their negotiated prices and can budget accurately.
- Track everything online.
- Order history, tracking numbers, invoices - all in one secure portal.
Your Brand. Your Customers. Your Portal.
This is not a marketplace. Your buyers log into your portal, see your branding, and order your products at your prices. No competing sellers. No third-party algorithms deciding what shows up first.
- Your branding, your domain.
- Customers see your logo and colors, not a third-party platform.
- Your customers stay yours.
- No marketplace mining your customer list or suggesting competitors.
- Your pricing, your rules.
- Customer-specific catalogs and negotiated pricing that stay between you and your buyer.
- Your data, not theirs.
- Order history, buyer behavior, and account data belong to you - not a platform that monetizes it.
Mobile Access
Orderwerks Online Mobile App
Take your B2B eCommerce Portal anywhere. Orderwerks Online gives your customers full access to the portal on mobile - placing orders, viewing past purchases, and tracking shipments right from their phone or tablet.
- Available on iOS and Android
- Your full-featured B2B customer portal - now in your pocket. Available in the App Store & Google Play.
- Order faster. From anywhere.
- Real-time access to product catalogs and pricing. Perfect for reps, buyers, and on-the-go teams.
- Easy ordering with saved favorites
- Quick reordering tools, saved favorites, and order templates make B2B ordering made mobile.
- Access your portal on the go
- Track shipments, view invoices, and manage approvals - all from the mobile app.
Recognized by G2 • Spring 2026
Trusted by Growing B2B Companies
4.9+ average rating across review platforms
Trusted by Distributors & Manufacturers Nationwide
Chosen by B2B companies processing hundreds of millions in orders annually
“My business has grown 1600% since using Orderwerks! It has saved me at least 40-50 hours of my time every week.”
“Orderwerks consistently drives our sales growth. Exceptional attention to detail and fast, reliable support.”
“A pleasant and very nice system that allows us to customize what we need for our business.”
“Orderwerks simplified our ordering process, significantly reducing errors. Intuitive platform, exceptional support.”
“Orderwerks is a versatile platform with powerful API integrations. Flexible, intuitive, essential to our business.”
“Orderwerks totally transformed our operations and visibility, saving us time and money, and fueling our future growth.”
Works With the Tools You Already Use
Full two-way sync - orders flow in, inventory flows back. No manual entry.
Frequently Asked Questions
Your portal is branded to your business. Only your products, your pricing, your customers. Unlike marketplaces, you're not competing with other sellers on the same platform.
Yes. Every customer account gets a custom catalog showing only the products they are authorized to buy, at their negotiated prices. Price Groups let you manage tiered pricing across your entire customer base.
Yes. Orders placed through the portal sync directly to QuickBooks Online or QuickBooks Desktop/Enterprise. No manual entry, no CSV imports.
Yes. Orderwerks Online is available as a native iOS and Android app. Your customers get full portal access on mobile - browsing catalogs, placing orders, tracking shipments.
Most portals are live within a few weeks. We handle onboarding personally - typically 3-4 guided sessions to configure your catalog, pricing, and integrations.
The B2B eCommerce Portal is an add-on available with any Orderwerks setup. It works alongside the Sales App so your reps and your customers can both place orders into the same system.
Give your customers the ordering experience they deserve
See how easy it is to set up your B2B eCommerce portal.
