FastBound Integration - Getting Started

This guide walks you through connecting your FastBound account to Orderwerks for the first time. By the end, you'll have a verified connection ready for syncing inventory and managing dispositions.

Prerequisites

Before you begin, make sure you have:

An active FastBound account with API access enabled
Your FastBound API Key (generated from your FastBound account settings)
Your FastBound Account Number (found in your FastBound account profile)
An Audit User Email - the email address that will be recorded in FastBound's audit trail for actions performed by Orderwerks
Admin or integration-management permissions in Orderwerks

Tip: If you don't have your API key yet, log in to FastBound, navigate to your account settings, and generate a new API key. Copy it somewhere safe - you'll need it in the next steps.

Step 1: Enable FastBound

Navigate to Business > Integrations from the main menu.
Find the FastBound section (identified by the FastBound logo).
Toggle the switch on the right side to enable FastBound for your organization.

Once enabled, the FastBound section expands to show the account list and an Add Account button.

Step 2: Add a FastBound Account

Click the Add Account button.
Fill in the required fields in the account modal:

Field	Description
Name	A friendly name for this account (e.g., "Main Store", "Warehouse A")
API Key	Your FastBound API key. This is stored encrypted and is never displayed after saving.
Account Number	Your FastBound account number.
Audit User Email	The email address recorded in FastBound's audit trail for all Orderwerks-initiated actions.
Enabled	Toggle to activate or deactivate this account. Defaults to enabled.

Note: The API Key field is masked by default. Click the eye icon next to the field to temporarily reveal it while typing.

Step 3: Test the Connection

Before saving, verify that your credentials work:

Click the Test Connection button at the bottom of the form.
Wait for the result:
- A green "Connected" badge means your API key and account number are valid.
- A red badge indicates a problem - double-check your API key and account number.

Important: If the test fails, verify that your FastBound account has API access enabled and that the API key has not expired or been revoked.

Step 4: Save the Account

Once the connection test passes, click Save. The account will appear in the account list with the following columns:

Column	What It Shows
Name	The friendly name you entered
Account Number	Your FastBound account number
Enabled	Whether the account is active
Status	Connection health: Connected (green), Unreachable (red), or Not Checked (gray)
Last Sync	When data was last synchronized
API Key Set	Confirms an API key is stored
Audit User Email	The audit trail email

Step 5: Verify from the Account List

After saving, you can confirm everything is working:

Find your new account in the list.
Click the plug icon (Test Connection) in the action buttons to run a live connectivity check.
The Status column should update to show a green dot with "Connected."

What's Next?

Your FastBound account is now connected. Here's what to do next:

Configure your account settings - Set up disposition workflows, sync filters, and serial validation rules. See Account Configuration.
Run your first sync - Head to the Sync Dashboard to pull acquisitions, contacts, and items from FastBound. See Sync Dashboard.
Assign pending serials - After syncing, map imported serial numbers to your Orderwerks catalog. See Pending Serials.

Managing Multiple Accounts

Orderwerks supports connecting multiple FastBound accounts. This is useful if you operate multiple FFL locations or have separate bound books. Simply click Add Account again and repeat the setup process. Each account syncs independently and can have its own configuration.

Editing or Removing an Account

Edit: Click the pencil icon next to the account to reopen the account modal. You can update any field. Leave the API Key blank to keep the existing key.
Delete: Click the trash icon and confirm the deletion. This removes the account and its configuration from Orderwerks but does not affect your FastBound account.
Test Connection: Click the plug icon at any time to re-verify connectivity.